Key elements of leadership
| Force Field Analysis of resistance |
How to maximize style strengths and minimize social-style weaknesses
| How to assess the change initiative Factors that determine change complexity |
How to accurately assess and adapt to another social style
| Key system factors that enable change |
How to increase the effectiveness of team interactions to avoid vicious cycle behaviors
| Eight mistakes of transformational change |
How to create a vision
| Changing systems and structures |
Understanding that change is a process
| Building a change strategy and plan |
Understanding the change curve
| Developing an action plan for the change initiative |
Understanding and adapting to conflict modes
| Understanding what prevents change from sticking |
Recognizing resistance and developing strategies to overcome it
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