| Key elements of leadership
| Force Field Analysis of resistance |
| How to maximize style strengths and minimize social-style weaknesses
| How to assess the change initiative Factors that determine change complexity |
| How to accurately assess and adapt to another social style
| Key system factors that enable change |
| How to increase the effectiveness of team interactions to avoid vicious cycle behaviors
| Eight mistakes of transformational change |
| How to create a vision
| Changing systems and structures |
| Understanding that change is a process
| Building a change strategy and plan |
| Understanding the change curve
| Developing an action plan for the change initiative |
| Understanding and adapting to conflict modes
| Understanding what prevents change from sticking |
| Recognizing resistance and developing strategies to overcome it
| |
